Robi Udoy post paid brand

Robi launches “Udoy” - post paid brand

Robi Axiata Limited today, 30 July, launched the new sub brand “Udoy” for its post paid subscribers at a city hotel. This new brand is designed to provide relevant and customized solutions for enterprises and individuals, supported by unparalleled customer service together with lifestyle benefits. Keeping customer convenience in mind, Robi has transformed its network, introduced dedicated customer service channels, and introduced home delivery of products. It is also supported by unmatched and very attractive call charges, which includes 10 FnF numbers to any operator, 1 second pulse to any call, no line rent, and free e-itemized bill. New subscribers will also enjoy unlimited SMS and MMS for 1 month.



“Robi Udoy is the bold example of our focus on empowering people of Bangladesh. This is created to enable the entrepreneurs of future Bangladesh”, stated Michael Kuehner, Managing Director & Chief Executive Officer of Robi Axiata Limited, at the launching program.

Best service experience for subscribers will be ensured by providing priority helpline 24/7 free of cost, privileged and dedicated Udoy service booths at all Walk-In Centers, free Bill information through SMS/Web, complimentary accidental death insurance, and lifestyle benefits at partners outlets such as exclusive privileges at Hotel Seagull and Apollo Hospital, etc. Furthermore, anyone can place orders for SIMs by dialing 01819400400, visiting www.robi.com.bd or by sending an email to homedelivey@robi.com.bd, to get delivery at their doorsteps.

“The new journey we are commencing is centered around our customers of today and of the future. All actions are based on the insights received from customers, and future actions will also be done accordingly to keep most relevant and enabling solutions available”, said Bidyut Kumar Basu, Chief Market Officer.

Robi’s Chief Financial Officer Mahtabuddin Ahmed, Chief Human Resource Officer Matiul Islam Nowshad, Chief Technology Officer AKM Morshed, Chief Strategy Officer Mr Tatsu Kono and Executive Vice President Mr. Mahmudur Rahman, were present along with other top officials of the company at the press briefing.
News Source URL: http://www.robi.com.bd/index.php/media/index/31