Bangladesh Bank Governor Dr Atiur Rahman on Saturday asked all central bank branches across the country to set up ‘Help Desk’ for better service to the people.
He also requested all commercial banks of the country irrespective of local and foreign to set up such ‘Help Desk’ in their branches.
The decision was taken at a meeting as the central bank chief has spent his holiday in the office from 11 am. He also held meeting with the officials of the ‘Help Desk’ of the central bank that would help their customers a lot to get better services.
Dr Atiur told the meeting that the central bank should act more pro-people and expand its services further for the betterment of the people. He also emphasized to increase the standard of the service of the central bank and asked the officials to change their mind set. He said that mobile service should be included to expedite the service of the ‘help desk’.
The government said all banks to give new notes to the customers. He requested all people to lodge their complaints to the Bangladesh bank if they did not get new bank notes from now on.
News Source:
BNN
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